Privacy policy

• to provide you with supports to achieve your goals, as set out in your funded plan. 
• To assist staff in securing suitable placements in suitable healthcare facilities 
• Personal information submitted and obtained from each person seeking employment and other sources in connection with applications for work 
• Supply to you, and administer, the products and services you require 
• Conform to various legislative and government reporting requirements 

• Training to identify any training 
• Client and business relationship management to ensure we are familiar with and fully understand your needs 
• Marketing to inform you of events, services 

Types of personal information held and collected by Greenstaff Medical usually falls into the following categories: 

• Staff information 
• Staff performance information 
• Information about incidents in the workplace 
• Information submitted and obtained in relation to absences from work due to leave, illness or other causes 
• Information obtained to assist in managing client and business relationships 

• information about a client’s medical history and care needs 

If your personal information is not provided 

• If you do not provide us with all of the information, we request we may be unable to supply to you the service that you require.

• our assessment of your suitability for registration with us; 
• the necessary validation (including from appropriate third party sources) of your resume, c.v., nominated references, or stated qualifications, experience, training or abilities. Where we require third party validation we will tell you how we propose to obtain it; 
• your actual or possible work placement; 
• your performance appraisals; 
• any test or assessment (including medical tests and assessments) that you might be required to undergo; 

• our assessment of your ongoing performance and prospects; 
• our identification of your training needs; 
• suggestions we may make to you, whilst you remain registered with us, for further training in connection with work of the type that you are seeking through us; 
• any workplace rehabilitation in which you and we are involved; 
• our management of any complaint, investigation or inquiry in which you are involved; 

• any insurance claim or proposal that requires disclosure of your personal or sensitive information; 
• any reference that we may give concerning your work; 
• our statutory compliance obligations; 
• payroll functions; 
• determining what (if any) fees may be payable by our clients in respect of your actual or potential work placements.

Staff personal information may be disclosed to… 

• potential and actual employers and clients of Greenstaff Medical; 
• referees; 
• a person who seeks a reference about you; 

• other members of the ICG group; 
• our insurers; 
• a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information; 
• a Workers Compensation body; 
• our contractors and suppliers – e.g. our payroll services providers, I.T. contractors, internet service suppliers and database designers, some of whom may be off shore; 

• a parent, guardian, holder of an enduring power of attorney (or like authority) or next of kin whom we may contact in any case in which consent is required or notification is to be given and where it is not practicable to obtain it from or give it directly to you; 
• any person with a lawful entitlement to obtain the information; 
• Government bodies –in the evident of an investigation 
• Governing bodies for audit purposes. 

Client’s personal information will be used: 

• To ensure the process of providing quality care, information about your medical history and care needs may be given to other relevant parties who are involved in your care. These may include your family members, Greenstaff Medical Limited staff, treaters/specialists, NDIS support coordinator, NDIS Plan Manager or the NDIS/NDIA.  

Client’s information may be disclosed to… 

• We will only share your personal information if you have given us consent to or if we are required or authorised to disclose your information by law. 
• You can take away your consent at any time. You can let us know by mail, email, in person or over the phone that you no longer consent to us sharing information on your behalf. 

• Migration Act 1958 (C’th) and Migration Regulations 1994 (C’th); 
• Private Employment Agents (Code of Conduct) Regulation 2005 (Qld); 
• Any another law in which recruitment of candidates/ nurses fall under. 

There may be cases where our duties require us to obtain and disclose certain types of personal information relevant to specific jobs. For example; a nurses AHPRA registration number or Working with Children Number. 

When requesting information of this type we will tell you whether the supply of that information by you is mandatory or voluntary. 

If you do not give us all or part of the information we need 

• we may be limited in our ability to locate suitable work for you; 

• we may be limited in our ability to place you in work; 
• we might decline to represent you in your search for work or put you forward for particular positions. 
• we may be unable to supply to you the service that you require. 

PERSONAL INFORMATION ABOUT YOU THAT WE COLLECT FROM OTHERS 

THIRD PARTY WEBSITES 

Greenstaff Medical is not responsible for the privacy notices and practices of other websites even if accessed using links from?www.greenstaffhomecare.com.au?or www.greenstaffhomecare.com.au.au and recommends that you check the policy of each website you visit and contact its owner or Data Protection Officer if you have any concerns or questions. 

DISCLOSURE OF YOUR PERSONAL INFORMATION TO OVERSEAS RECIPIENTS 

We are likely to disclose your personal information to overseas recipients within our business. The countries in which the overseas recipient to whom we are likely to disclose your personal information are likely to be located are as follows: 

• 40 City Road, Southbank VIC 3006, Australia 

• 120 Bark Street, Bolton BL12AX, United Kingdom 
• 6900 Dallas Parkway, Suite 300, Plano, TX 75024, United States 
• 1 Yonge Street, Suite 1801, Toronto, ON M5E 1W7, Canada 
• Udyog Vihar, Sector 18 Gurugram, Haryana 122008, India 

Our Privacy Policy contains information about how you may access personal information that is held by us and seek correction of that information. 

REQUEST YOUR PERSONAL INFORMATION HELD BY THE GREENSTAFF MEDICAL 

You have certain legal rights in regards the your personal information that you have provided to us and/or which we gather regarding you. 

The following rights might include, where applicable: 

• the right to request that we update our records with any information that is incorrect about you. 

• the right to request that we erase or delete information about you, subject to our reasonable technical ability to effectuate your request and subject to legal reasons which do not require us to erase or delete information about you. 

• the right to withdraw your consent at any time to our continued processing of information about you. 

• the right to be provided with a copy of all information about you which is held by us. 

• the right to request that information about you be moved to a third party. 

• the right to restrict the further processing of information about you.